Refund Policy
How refunds work for purchases made through the app stores.
All purchases of our apps are made through Apple’s App Store or Google Play. We do not process payments ourselves and cannot issue refunds directly.
Requesting a refund
- App Store: use reportaproblem.apple.com within the period Apple allows. Apple decides on the request under its own terms.
- Google Play: within 48 hours of purchase you can request a refund from Google in your order history. After that, contact us and we will ask Google to refund on our behalf where their policy permits.
Our commitment
If an app does not work as described on a supported device and we cannot fix it within a reasonable time, we will support your refund request with the store. Contact [support@thricetheta.com] with your order number.
Statutory rights
Nothing here limits rights you have under consumer protection law in your country, including EU and UK rights for faulty digital content.
Lawyer review needed: alignment with current App Store and Google Play refund policies and with local consumer law.
Last updated January 1, 0001.